What does my payment include?

Your payment includes all services outlined in the Service Description section of the item you wish to purchase. 

The payment include the following elements:

  • Cost of the immigration advice service purchased from the immigration adviser, paid to your chosen immigration adviser
  • A service fee paid to Help with my visa! for provision of the marketplace service

Please note that your payment does not include:

  • the cost of your visa or residency permit
  • any fees for fast-track or expedited processing
  • the Immigration Health Surcharge fee (if this applies to you)
  • third-party fees associated with booking an appointment (e.g. visa application centre service fee)
  • postage costs and insurance (unless otherwise stated in the Service Description)

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