Biometric Appointment In-person Assistance (inside London)

£250.00 (price inc. VAT £300.00)

100% Money-back guarantee

We'll assist you at your appointment or your money back. T&Cs apply.

COVID-safe appointments

Social distancing rules fully respected

Experienced immigration professional

Trusted by 60+ immigration law firms

22,000+ satisfied customers

Excellent customer service

Processing fees apply

£15 processing fee will be added to your booking (what is this?)

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In-person assistance service

Service provided by Mudra Services

UK-based services

Services provided inside the UK

10+ years of experience

Established in 2008

Service Description: Biometric Appointment In-person Assistance

Would you like assistance during your UKVCAS biometric appointment?

We can provide you with a friendly, highly competent member of our team to assist you during the appointment part of your immigration process.

What does our service involve?

1. We call you the day before to set you up for the appointment.

2. On the day of your appointment you will be met by one of our agents who will guide you through each step of the process. Our agent will be by your side the entire time you are at the centre.

3. If you have additional documents to submit whilst at the centre our staff member will manage this stage on your behalf with the Sopra Steria staff.

Having assisted with over 22,000 applications over 12 years our experienced staff will ensure that your appointment goes smoothly. We will ensure that we will do everything we can to troubleshoot any issues that arise on the day. Our promise is to provide you with an outstanding level of service.

Biometric Appointment In-person Assistance Eligibility Criteria

This service is for people who intend to attend a biometric appointment to renew their UK visa within the London area, i.e. attend a biometric appointment within one of the official 33 Local Authority areas in London.

You can use this service in conjunction with any other immigration advice or assistance service.

You can book this service up to 24 hours before your biometric appointment at the UKVCAS service centre. If your UKVCAS biometric appointment is tomorrow, you must book your Biometric Appointment In-person Assistance service before noon today.

If you intend to attend a biometric appointment in another UK location, you should select this Biometric Appointment In-person Assistance service instead

Mudrā Services

Mudrā Services works with immigration law firms and individuals to support them with the process, logistics and administrative part of the immigration process. We are a boutique firm that uniquely positions itself not by providing immigration advice, but by helping with all of the other aspects of what can often be a complex immigration process. 
 
To the public we provide clerking services at on site locations such as the UKVCAS biometric centres, the Police Registration Office (OVRO) and VFS centres. 
 
To law firms we provide locum immigration staff remotely and on site, back office service managing part of the UKVI online immigration process, business plans for Tier 1 investors and wellness service remotely and onsite. 

What people say about Mudra Services

Mudrā Services has over 22,000 satisfied clients over 12 years in business. Here’s what they have to say about the service:

Your agent was very well connected and on good terms with almost everyone in the building.  She was an expert in every minute detail of the process and constantly gave me an indication of how long each part would take.

Because of Victoria, my stress levels decreased tremendously. She proactively looked out for my best interests every step of the way – from trying to limit how much time we had to stand outside in the rain to explaining the ‘whats’ and ‘whys’ of each process once inside the building. She was unfailingly courteous and very professional.

My application has just been approved! Your agent Stefan was great. He was well prepared and punctual, gave me a call before we met and made sure we found each other. He knew the process very well and answered all my questions. He made me feel like we could deal with any problems.”

Fees

This Biometric Appointment In-Person Assistance service costs £250 plus VAT.

The price is a flat fee to assistance you and all members of your party at your biometric appointment, it is not a fee per person.

COVID-19-safe services

Mudrā Services takes the safety of its customers, staff and the people they interact with very seriously. It is their commitment that safety is primary with all activities.
 
Steps Mudrā Services has taken to prevent the spread of the virus include:
 
  1. In-Person Assistants wear masks and use hand sanitiser before and after meeting each applicant at the UKVCAS service centres. 
  2. The company has introduced a no hand shake policy. All applicants are informed of this policy via telephone the day before their appointment.
  3. All  office staff now work from home. 
Mudrā Services will continue to amend and update this information as and when required. 

Cancellation and Refund policy

Help with my visa! 100% Cancellation and Refund Guarantee

If you decide to cancel your In-person Assistance service more than 24 hours before your appointment, Help with my visa! guarantees you a 100% refund on all fees paid. You can cancel for any reason and claim a refund by submitting a request through our website.

Eligible refunds will be processed within 3 working days and you can expect to receive the money back in your account within a further 7-10 days.

Mudrā Services Cancellation and Refund Policy

Mudrā Services operates the following cancellation and refund policy:

  • Cancellations more than 24 hours before your biometric appointment: 100% refund
  • Cancellations less than 24 hours before your biometric appointment: 50% refund

You can read the full Conditions of Use and Sale terms and conditions on our website. Our cancellation and refund policy does not affect your statutory rights.

FAQ

If you still have questions, you can check out the below FAQ section that covers the most commonly asked queries.

No. We are not immigration advisors. We are there to support you with the logistics and process of the appointment. If you need immigration advice we can recommend many good law firms.

No. You need to book your UKVCAS biometric appointment through their website.

This is done as part of your online application process.

If you are using an immigration adviser or lawyer they may have done this for you. You can book the biometric appointment In-person Assistance service at any time up to 1 working day before your UKVCAS biometric appointment. 

Please make your booking with at least 1 working day before your appointment.

The agent meeting you will give you a call the day before your appointment. They will advise you on the best place to meet on the day. Please save your agent’s mobile number from this call in case you need to contact them on the day of the appointment. 

This depends on what application documents have been uploaded to the UKVCAS website.

As a minimum you will be required to bring the passport and BRP (biometric residence permit) for each person attending the appointment. If you are using a legal advisor please be in communication with them as to what documents you need to bring on the day.

We provide our service at all UKVCAS centres across the UK. This particular service is for people attending a biometric appointment inside of London.

If you book an appointment outside of London please click the ‘Biometric Appointment In-Person Assistance Outside London’ link. 

Yes. We will manage the document upload process with the UKVCAS staff member.

You can cancel your booking with us up to 24 hours before your appointment to get a full refund. After that we will refund 50% of the fee. There is no charge to move your booking to a later date providing you give us 24 hours notice before your appointment.

We provide 99.9% of the In-person Application services booked with us but in the highly unlikely event that we cannot make your UKVCAS appointment you can either re-schedule your UKVCAS appointment to another time or request a full refund of the fees paid.

No. The outcome of your application will be sent to you directly by UKVI.

Yes we can. Please see our OVRO or VFS assistance pages on Help with my visa! 

Additional Information: Biometric Appointment In-person Assistance (inside London)

Appointment Type(s) Face-to-face
Service Provider City London
Service Provider Jurisdiction United Kingdom
Langauge(s) English

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Vendor Information

  • Store Name: Mudra Services
  • Vendor: Mudra Services
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Biometric Appointment In-person Assistance (inside London)
Biometric Appointment In-person Assistance (inside London)

£250.00 (price inc. VAT £300.00)

£250.00 (price inc. VAT £300.00)

100% Money-back guarantee

We'll assist you at your appointment or your money back. T&Cs apply.

COVID-safe appointments

Social distancing rules fully respected

Experienced immigration professional

Trusted by 60+ immigration law firms

22,000+ satisfied customers

Excellent customer service

Processing fees apply

£15 processing fee will be added to your booking (what is this?)

Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare
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